Travel: requests from customers show desires beyond the norm
Travelodge is seeing a year-on-year increase in more business customers staying across its UK hotels. Now more than 50 per cent of the company’s customer base are people staying for work.
The company still has a loyal following among the general public, however, and the trusted Travelodge team often go above and beyond – where possible – to make stays memorable.
But they have been asked some pretty wacky questions during their time by enthusiastic guests who may have mistaken a UK hotel superbrand with a five-star resort abroad.
Some questions detailed in a new report include some outlandish requests here in Bournemouth, including:
- Can you arrange for me to take a shark-diving course here?
- Can you write “Will You Marry Me” on the sand and arrange for a romantic dinner on the beach?
- Can you arrange for two donkeys to come to the hotel and take my partner and I on a romantic sunset beach ride?
- Can you decorate my room with 250 red roses for my 25th wedding anniversary?
- My best man is stuck in Dubai so can you step in as my best man?
Shakila Ahmed Travelodge spokesperson said: “Annually, we welcome around 19million customers at our 570 hotels that include three properties in Bournemouth.
“Our hotel teams receive thousands of interesting requests from business and leisure guests. Where possible, our hotel teams will go above and beyond to help customers as they relish a good challenge.
“However there are some requests beyond their control such as getting a raft of ducks to go to sleep, stopping the traffic on the M5, getting the Northern Lights to make an appearance and getting a herd of sheep as a sleep aid.”
“Interestingly, over the last 12 months, our hotel teams have reported a rise in customer requests to help with wedding proposals.
“Requests have included a customer asking for a unicorn pedal boat and for a rainbow to appear above the hotel at 16:16 for a wedding proposal at Thurrock Travelodge.
“The team at Rhyl Travelodge were asked to set up a romantic candlelit dinner on Rhyl beach with a path of red rose petals from the hotel to the table. At Leamington Spa Travelodge the hotel team were tasked to get a full moon outside the customer’s room window in order to create a moonlight setting.”
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